Support
Answers to common questions, and a way to reach us.
How do I get access to Nevoiz?
Nevoiz is in invite-only closed beta. Request an invite using the contact form below, or redeem a code you already received inside the app.
How do I create an account?
Accounts are created in the app using your phone number and a one-time code sent by SMS. There is no password to remember.
How do I delete my account?
You can delete your account and request erasure of your personal data directly. See the Delete account page for exactly what is removed, anonymised, or retained.
Where is my data stored?
Nevoiz is self-hosted on EU infrastructure. By design, data is not sent to US cloud providers, and there is no advertising or cross-site tracking.
Can I export my data?
Yes. You can request a machine-readable export of your data from within the app under Settings → Privacy, in line with your GDPR right of access and portability.
How does moderation work?
Nevoiz uses a transparent two-layer model (a deterministic pre-filter plus advisory AI) and a graduated enforcement ladder. When action is taken, you receive a notice explaining why, and decisions are auditable.
How do I report content or a user?
Use the report action available on content and profiles inside the app. Reports enter a moderation queue reviewed by trained moderators.
The app is not working — what should I do?
Make sure you are on the latest build, then restart the app. If the problem continues, contact us below with your device model and a short description.
Contact us
Can’t find an answer? Send us a message and we’ll get back to you. For urgent safety issues, mark the category accordingly.